Help and FAQ

Help and FAQ

What is Social media marketing?
Marketing on Facebook, Twitter form the core of Social Media Marketing. Social Media Marketing Suite by Viralimpressions provides you the tools to promote your Products, Brand etc. on Facebook and Twitter. Please read Wikipedia link for more information: http://en.wikipedia.org/wiki/Social_media_marketing

What is Viral marketing?
Please read Wikipedia link: http://en.wikipedia.org/wiki/Viral_marketing

What are Facebook Promotions Guidelines?
For more details please refer to Facebook Marketing and Promotion guidelines page: http://www.facebook.com/terms_pages.php#!/promotions_guidelines.php Please note you have to use third party applications like Social Media Marketing Suite by Viralimpressions in order to run promotions on Facebook.

What are Terms & Conditions for Facebook Pages?
Here are the terms and conditions as to what you can or cannot do on Facebook pages: http://www.facebook.com/terms_pages.php

What are Facebook Platform Policies?
Facebook platform is an extension of Facebook, here are the platform usage policies: http://developers.facebook.com/policy/

How do I secure username for my page?
Please review this link: https://www.facebook.com/note.php?note_id=91106469821

Can I create an email campaign using the coupon I created?
Yes, Viralimpressions app provides you the ability to easily get the HTML code which can then be used in your email campaigns.

Which email campaign clients can I use?
There are several options available.

  • From your desktop you can use Microsoft Outlook or Mozilla Thunderbird (with Stationary plugin ) to send out emails that contain HTML.
  • Online you can use Email Management System (EMS) provided by companies like Constant Contact, ExactTarget , Mail Chimp, Vertical Response etc.

Can I post the coupon I created on my website?
Yes, our Social Media Marketing Suite provides you the ability to easily integrate coupon in your website. Just copy one liner code from Viralimpressions webapp and paste it on your website.

Can I link Online and Google advertisements to the Promotion?
Yes, Viralimpressions Social Media Marketing Suite provides you a link that can used to redirect traffic from your online ads.

How to I effectively monitor and measure my Campaign?
Viralimpressions Social Media Marketing Suite includes dashboard to measure the effectiveness of your campaign. We provide real-time analytics for you to monitor and tweak the campaign if necessary. Engagement and effectiveness can be measured by number of visits to the promotions, number of promotions redeemed and number of viral shares with friends.

How can I get the Leads generated from the Campaign?
Social Media Marketing Suite by Viralimpressions provides you comprehensive real-time analytics which includes up to the minute Leads generated by the campaigns. Excel repot containing Leads can be downloaded on to your desktop.

How to connect the Viralimpressions application to my Facebook Page?
Go to Step 6 of the UI. After you syndicate the Promotion to Facebook you will be given detailed instructions on how to connect.